Responsible Gaming

Gambling should always be a form of entertainment, not a way to earn money or solve financial difficulties. The odds are designed so that the house always has an advantage, and while winning is possible in the short term, the long-term outcome is always in favour of the operator. Please play responsibly, set limits, and never gamble more than you can afford to lose.

Age Verification

In New Zealand, the legal gambling age is 18 years or older for most forms of gambling, including pokies in pubs and clubs. For casino gambling, the legal age is 20 years or older. It is illegal for anyone under the applicable legal age to gamble. Always verify your age before participating in any gambling activity. Our website is intended for adults only.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you care about, it may indicate a need for help:

• Chasing losses – gambling more to try to win back money you have lost
• Hiding your gambling from family, friends, or colleagues
• Spending more money or time on gambling than you intended
• Borrowing money, selling possessions, or using funds meant for essentials to gamble
• Neglecting work, study, family, or social responsibilities because of gambling
• Feeling anxious, guilty, or depressed about your gambling
• Lying about how much you gamble or the outcomes
• Being unable to cut back or stop gambling despite wanting to
• Gambling to escape from stress, anxiety, or other problems

If several of these apply to you, please consider reaching out to a support organisation. Help is available and effective.

Self-Help Tools

Most reputable gambling operators offer practical tools to help you stay in control. We encourage you to use them:

• Deposit limits – set a maximum amount you can deposit per day, week, or month.
• Loss limits – cap the amount you are willing to lose in a given period.
• Reality checks – receive on-screen reminders of how long you have been playing, allowing you to take a break.
• Time-out or cooling-off periods – temporarily block access to your account for a set period (e.g., 24 hours to 6 weeks).
• Self-exclusion – voluntarily exclude yourself from gambling with a specific operator or venue for a longer period (often 6 months to 5 years).
• Account closure – permanently close your gambling account if you decide to stop.

These tools are there to support you. If you feel your gambling is getting out of control, consider using one or more of them today.

Support Organisations

If you or someone you know is affected by problem gambling, free and confidential help is available. For those in New Zealand, please contact the following national services:

• Gambling Helpline New Zealand – 0800 654 655 (free, 24/7) or visit www.gamblinghelpline.co.nz
• Problem Gambling Foundation of New Zealand (PGF) – 0800 664 262 or visit www.pgf.nz
• Safer Gambling Aotearoa – visit www.safergambling.org.nz

For visitors from other countries, the following organisations provide specialised support:

• United Kingdom – GamCare: www.gamcare.org.uk | GamStop: www.gamstop.co.uk
• Australia – Gambling Help Online: www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council: www.responsiblegambling.org
• United States – National Council on Problem Gambling: www.ncpgambling.org
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de
• Other countries – please search for your national problem gambling helpline or visit www.gamblingtherapy.org for international resources.

Seek Help Today

If you think you might have a gambling problem, you are not alone, and asking for help is a sign of strength, not weakness. Reach out to any of the organisations listed above. They offer free, non-judgemental, and confidential support. Your wellbeing matters more than any game. Take the first step now.